In The Five Dysfunctions of a Team, author Patrick Lencioni shares a fable that goes something like this:
The new CEO of a fictitious company comes in and saves the day when the current CEO cannot take the company where it needs to go.
The new CEO states something like, “We have a more experienced and talented executive team than any of our competitors. We have more cash than they do. Thanks to the I.T. team, we have better core technology. And we have a more powerful board of directors. Yet in spite of all that, we are behind two of our competitors in terms of both revenue and customer growth. Can anyone here tell me why that is?”
Then, the new CEO answered her own question.
“We are not functioning as a team. In fact, we are quite dysfunctional.”
The new CEO shares the five parts of a dysfunctional team:
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention to results
She shares how each layer builds on the previous layer: absence of trust lends itself to fear of conflict, which leads to a lack of commitment where no accountability is evident and results are not produced.
Then, the new CEO shares the solution.
A productive, high-functioning team (Wiley, 2000-2016):
- Establishes Trust between team members
- Engages in Conflict around ideas
- Commits to decisions
- Holds team members Accountable
- Focuses on achieving collective Results
- Is more fun to be on
It’s a great way to work smarter, not harder.
To learn more about The Five Behaviors of a Cohesive Team, click here to watch an informative video.
Coach Dale is available to help you assess where your team falls within the pyramid, so you can work toward building a cohesive team. For more information, click here to contact Coach Dale today.